Riverside Logistics chosen for the television show “The World’s Greatest”

Riverside Logistics was chosen by the World’s Greatest TV show as a World Class Logistics provider. According to Rick Holden, Vice President of Business Development for Riverside Logistics, “This will be a great opportunity to showcase our logistics services and Richmond, Virginia to the entire world! Riverside is fortunate to be positioned in a great location that provides easy access for global companies to distribute to the U.S. We encourage everyone to watch the Worlds Greatest television show Episode 234 September 26, 2016 and October 10, 2016. See the World’s Greatest Schedule for details (http://worldsgreatesttelevision.com/tv_schedule). We are poised to help provide logistic services for those companies that wish to expand here and are excited about the exposure this will bring to Riverside and the area.”
Richmond Virginia Distance to Major Cities

NEW-WG-logo-small-2-1About the “World’s Greatest”

“World’s Greatest!” is a fast-paced tour around the world featuring behind-the-scenes footage and interviews with some of the most amazing and unique companies, products, people, and travel destinations that the world has to offer!

Currently, in its 10th season of production, “World’s Greatest!” is a half-hour show that focuses on telling “the story behind the story.” Our goal is to provide our viewers with what we like to call “edutainment,” meaning that our show is not only educational and informative, but it’s also entertaining as well. Our goal is to provide our viewers with an in-depth look at the products they know and the products they never knew existed.





About Riverside Logistics…

Riverside Logistics provides a full complement of third party logistic services. Whether you’re moving product within the states or around the world, we can help by combining our warehouse and transportation solutions to offer the best value in the industry. Riverside’s experience is both broad and deep, including work in a variety of industries such as medical products (including sterile surgical products), food and beverages (including dry and refrigerated), building materials, retail and industrial packaging, metals, chemicals, fertilizers and minerals, automotive supply, timber and paper products and a wide variety of consumer products including, non-durables and durables.


Riverside Logistics Wins Golden Pallet Award at the 2016 RVA LogistXGames

Riverside Logisitics LogistXGames

Riverside Logistics and six other teams from the region’s top logistics firms competed in the second annual RVA LogistXGames on Thursday May 19, 2016. Again this year, the competition was friendly but competitive incorporating events similar to those performed daily in the logistics work environment. Teamwork, speed, experience and talent was the difference for Riverside who won two of the four events, and won the overall competition by only one point! The award…a golden pallet to proudly display in the warehouse at Riverside! The team consisted of 3 men and two women who demonstrated impressive skills in events like the Pallet Puzzle Sprint, the Pallet Jack Relay, the Pick/Pack Hurdle and the Box Put.

Michael Kenny, Director of Warehouse Operations, oversees Riverside’s three warehouses near the Richmond Airport (RIC). The warehouse employees handle over 60,000 shipments annually which equals approximately 1.8 million cases. In response to his employee’s win at the LogistXGames, Mr. Kenny said, “I was really proud to see the team representing Riverside Logistics squeak out a win against stiff competition. This event gave us and other logistics companies the opportunity to compete and show how well we work together, as we all do on a daily basis to get the job done for our customers.

Sponsored by CBREI/Richmond, the Community College Workforce Alliance (CCWA) and the Virginia Port Authority, the event is designed to showcase the talents of employees in this business sector, as well as emphasize the importance of logistics and distribution to the region. The proceeds support workforce development programs available through the Community College Workforce Alliance.

Congratulations to the other teams who competed! We look forward to next year!


Riverside Logistics LogistXGames 2016


Jim DurfeeAfter a 9-year hiatus in manufacturing Logistics, Jim Durfee has re-joined Riverside Logistics as Vice President Business Transformation. In his new role, Jim will be instrumental in providing strategic planning guidance and infrastructure improvements that will allow Riverside to meet its long term growth projections.

Mr. Durfee has over 33 years of direct logistics experience in Retail, Manufacturing, 3PL and Carrier environments. He has held numerous positions responsible for managing the logistics operations and spend for these organizations. Most recently he was Director of Global Supply Chain Operations for MeadWestvaco Corporation, in Richmond, VA. Here he managed a centralized operation that controlled over $400 Million in transportation spend spanning 5 continents.

Jim has worked with numerous Transportation Management Software and has managed both in-sourced and out-sourced logistics groups. He is a licensed US Customs Broker, a TIA Certified Transportation Broker, a Certified Six Sigma Black Belt, a Licensed ICC Practitioner and a AST&L Certified Member (now APICS). He holds a BS in Business Logistics from Penn State and an MBA from Loyola University.

Small Package Dimensional Pricing Will Create Cost Increases for Shippers– Are you ready?

Small Package Dimensional Pricing Will Create Cost Increases for Shippers– Are you ready?
October 2014
By Rick Holden

Back in May of 2014 FedEx announced it would change its pricing model to apply dimensional weight pricing to its ground services. UPS followed suit with a similar announcement in June. Both companies new pricing will take effect at the end of 2014.

For years, UPS and FedEx have been working diligently to expand volumetric pricing – or dimensional weight pricing. Both companies have seen a substantial increase in e-commerce business that traditionally ship B to C (direct from the Business to Consumer).

Although this model has benefited the carriers with historic shipping volumes, it has also brought increased cost and a decrease in per package density. Many times, due to improper box selection, the carriers find themselves delivering boxes that are much larger than required for the safe delivery of a given product. When magnified across all shippers, this causes vehicles to fill up before they actually reach their physical weight capacity.

Starting at the end of 2014, all ground packages will now be subject to dimensional weight factors along with the potential for increased cost. The carriers’ position on this issue is to better align the rates that they charge with costs, which is influenced by BOTH the SIZE and WEIGHT of packages. In addition to creating additional revenue, the carriers hope that by subjecting all packages to dimensional weight billing that it will encourage shippers to reevaluate their packaging and ensure proper box selection when shipping.

From the carriers’ perspective, this change saves them from having to make additional capital expenditures in centers, hubs and vehicles. From the shipper’s perspective, it will be important to properly understand existing packaging characteristics and the potential negative impact while encouraging them to implement a proactive plan to mitigate any increases.

Lost Profits

A critical issue for any company to understand is that the change to dimensional weight pricing has the potential to increase UPS Shipping Charge Correction fees or FedEx “audited” charges. Unfortunately, many shippers simply weigh their packages and do not enter the dimensions because it’s less labor intensive. Moving forward, if shippers do not enter the dimensions at the time of manifest, they will receive out of week billing adjustments and potentially lost profit. This is especially true if the shipper passes the shipping cost along to the consignee. By not capturing the true dimensional weight, shippers will only pass along a portion of the total cost. Not only will they lose profit, but it will become very challenging to properly understand total landed cost for a particular order.

Dimensional Weight Basics

In its simplest form, dimensional weight is determined by using the following calculation: Length x Width x Height of the box divided by the applicable dimensional factor. Unless a shipper’s agreement calls for a modified dimensional divisor, then UPS and FedEx both use 166 domestically and 139 for international. When performing this calculation, fractions of an inch are either rounded up or down. If the measurement is one-half inch or greater, then it is rounded up. If the measurement is less than one-half inch, then it is rounded down. Shippers must be sure to measure the outside box dimensions, as some manufacturers quote the inside box dimensions. Also, shippers should be aware that as a package moves through the small package environment, that these packages may “bulge” and their dimensions may change during transit, which may result in adjusted charges.

Dimensional Weight Best Practices

As soon as possible, it will be important for companies to evaluate their current packaging practices and address the following areas:

• Box sizes vs. what is being shipped – Reduce the empty space in the box.
• Use stronger boxes to eliminate bulging.
• Dunnage – Use less or more effective packing materials.
• Dimensional Scanners – To accurately record dimensions at the time of manifest to prevent out of week shipping charge corrections.

As soon as possible evaluate your agreement with FedEx and UPS

• Look at your modifying your Dimensional Divisor.
• Cubic Threshold changes with a phased in approach.
• Grandfathering existing contract language concerning cubic thresholds.
• Offsetting incentives

As soon as possible look at how your company can utilize alternative carriers

• Look at regional smaller carriers
• Parcel/Postal Hybrid Solutions

At Riverside we work with our clients to keep them abreast of the market changes that will affect their business and we continually work to match the best value transportation with the different client shipping needs.

Medical Device Sterilization and the Supply Chain Challenges and Solutions

By Rick Holden

For most medical device manufacturers, who utilize ethylene oxide (EtO) sterilization or radiation sterilization, to sterilize large quantities of medical devices, will typically outsource this process to a companies specializing in these highly controlled environment. This often adds a lot of cost to the supply chain because often there is additional transportation, warehouse handling and post sterilization assembly that must take place so that the finished products can be distributed to customers.

Riverside has over 15 years of experience providing this specialized supply chain expertise to the medical device manufacturing industry.   By locating a warehousing operation in the same building to the sterilization outsource provider, Riverside is able to offer industry specific warehousing and transportation solutions that allows for a great amount of efficiency, reduced order cycle times, and overall supply chain value.


  • Value of warehouse efficiency – By being co-located in the same building as the sterilization supplier, there is no need to re-load trailers, ship in transit and unload trailers. These processes can often take days to complete, and create additional costs. It is all done in the same building, often in the same day of when the product is complete and available. Riverside also able to gain efficiency by cross-docking and storing products for multiple clients who utilize similar processes.
  • Value of post sterilization – Often medical devices require products such as drugs and heat sensitive products that will be damaged by the sterilization process to be added after the product is sterile. As sterilization costs can be high, sometimes there are requirements for non-sterile items to be packaged with sterile items. Some examples would be clean-up kits and patient hospital stay kits. Riverside offers post sterilization kitting and assembly solutions that can reduce the order cycle time and transportation costs by having these done on site, immediately after sterilization. This added value not only reduces costs but it increases speed to delivery.
  • Value of Transportation efficiency – Having multiple clients in the same facility also has a vast amount of transportation value. As much of the medical device world is distributed by a few, large medical distributors. Often we find many of the same destination points for many of the medical device customers. This allows for many shipments that would often be shipped small package or less-than-truckload to be transported using full truckloads, pooling and truckloads with multiple stop-offs. This not only reduces the cost per case delivered it also provides for more control of the supply chain, faster deliveries and far less loss and damage.

In an increasingly competitive healthcare environment these cost and speed to delivery advantages are strategic to Riverside’s clients, allowing them to gain and retain more market share than their competition.