How can a Third-Party Logistics company help solve your COVID-19 Supply Chain Problems?

Riverside Logistics Warehouse 3plThe disruption of supply chains due to Covid-19 is unprecedented. Businesses have been challenged to operate with a lack of mission critical raw materials, products or equipment. Economic realities of supply and demand will shift manufacturing from single source locations to decentralizing abroad or reshoring will occur back to the US to diversify supply chains.

Many challenges are ahead particularly for small businesses in terms of going back to work because of safety and security concerns. The cost structure will shift due to many factors and it will be critical to prepare for what the new normal entails.  Creating a regionally based supply chain will provide options for a market that is in flux.  Flexible solutions for storage and distribution are the advantages a third-party logistics (3PL) firm can provide and ensure that you can change with market demand.

Leveraging the Port system in Virginia is a good start to differentiate your supply chain for imports/exports.  Our Virginia Port system may offer cost advantages, less congestion and more vessel calls, than other ports on the East Coast.  Virginia continues to rank #1 as the best state for business which offers significant growth opportunities for companies needing a presence in this region.  A 3PL can provide this presence without the commitment of facilities and labor.

According to Keith Hamlett, President of Riverside Logistics, a Third-Party Logistics (3PL) company headquarted in Richmond, Virginia; a 3PL partner can provide expertise for clients facing these challenging issues in the supply chain.  A third-party Logistics company can offer a variety of ways to help with your supply chain diversification or expansion.  Listed are areas that a 3PL can assist.

  1. People- A third-party Logistics company (3PL) usually has experienced staff ready to provide solutions. Training can be a challenge in the current environment and a Third-Party Logistics company can provide the appropriate personnel customized for your environment. They often have training solutions in place to help speed this process. This ensures your supply chain will be in place quickly.
  1. Warehouse Space Available– Often 3PL’s have warehouse space available and under management, they can modify space for your specific needs. Some 3PL’s will have commodity specific warehouse space available like: food grade, pharma certified or hazmat for those markets. Not all warehouse space is created equal. Usually a 3PL will have multiple locations and can offer flexible solutions for you.  As an example, they may have a facility adjacent to the Port of Richmond for easy access for rail, import and export. They may have a rail side warehouse as well. A 3PL’s focus is to lower your total supply chain cost and flexible alternative solutions can be critical to your success.
  1. Transportation Solutions – Another advantage of working with a Third-Party Logistics company (3PL) is they have a broad array of freight services that include Truckload, Less than Truckload (LTL), Small Package and container drayage. Often, a 3PL will have owner operator’s and dedicated lanes, with routes throughout Virginia, the Mid-Atlantic and the Southeast. They may be able to offer pooled distribution and consolidated delivery services throughout the 48 states that can save you money. This can be a great advantage when you are constantly evaluating your supply chain cost.
  1. Technology – Technology and software can be expensive. Often a 3PL will utilize a Warehouse Management and Transportation Management system to optimize your freight costs and provide insight into mode optimization. Access to real time data such as:  order inventory status, and other tools to speed communication to your customers can be very powerful.  A 3PL can provide a team that works together to provide visibility to your supply chain for cost saving options as well as comprehensive reporting for planning purposes.
  1. Supply Chain Strategies – Partnering with a 3PL can provide guidance to secure your supply chain and focus on your goals – not just right now but for the future.

At the end of the day a Third-Party Logistics company offers you the ability to respond quickly and accurately to market conditions or unforeseen disruptions like Covid-19.  A 3PL can keep your supply chain running, so you can stay healthy – personally and professionally!



Riverside Logistics is a third-party logistics and supply chain management company providing a full complement of third-party logistics, transportation and warehousing solutions.

Riverside Logistics serves the Medical, Food, Chemical, Paper and other mission critical industry sectors.  Riverside Logistics has owner operator’s and dedicated lanes, with routes throughout Virginia, the Mid-Atlantic and the Southeast. Riverside Logistics offers pooled distribution and consolidated delivery services throughout the 48 states that can save you money. They are headquartered in Richmond, Virginia. To contact Riverside Logistics call 1-804-474-7700 Option 4 or click here to fill out the form on our contact page.


2019 Looks Bright for The Ports of Virginia and Riverside Logistics!

The “State of the Port 2019” presented by John F. Reinhart, CEO and Executive Director of the Virginia Port Authority at the recent meeting of the Virginia Maritime Central Chapter was an exciting update. Below is a quick overview and a link to the update. This was an excellent presentation of the growth of the ports in Virginia and the positive effects on our economy.

Here are a few takeaways for RMT (Richmond Marine Terminals):

  • FY-2016 – 16,347 containers moved on the barge.
  • FY- 2019- Projection of 34,229 will be moving on the barge.  More than doubled from 3 years ago.
  • This will mean 34,229 trucks will be taken off the highway.
  • Second Barge is in Service for Daily Sailings
  • Container Staging drop lot will be completed by August of 2019. ( reduce potential for on-port demurrage)
  • 37 businesses announced they were locating or expanding their businesses in VA.

Link to the full presentation:

Riverside Logistics Sponsors/Participates in Junior Achievement Bowl-a-Thon

Riverside Logistics is a proud sponsor of Junior Achievement.  On Saturday, March 17, 2018 our largest group of employees, family and friends joined other companies and bowled two games to raise funds to support students in the Central Virginia area.  It is Riverside’s fourteenth year sponsoring and participating in the Junior Achievement Bowl-a-Thon.

Junior Achievement is the world’s largest organization dedicated to preparing students for success in a global economy, through the development of financial literacy, entrepreneurship and work readiness skills!  JA of Central Virginia serves 26,000 students in 162 schools; in the last 50 years, over 450,000 students have benefitted from their programs.

Riverside Logistics is honored to support Junior Achievement’s hard work and dedication to students in our community.

Junior Achievement Bowl-a-Thon

Trends in Transportation + New Driver Requirements (Electronic Logging)

Riverside Logistics International BusinessVIRGINIA INTERNATIONAL BUSINESS COUNCIL, INC.

Enabling International Trade Success Since 1948™

Join us at our Monthly Luncheon Program on Jan. 24th for:

Trends in Transportation + New Driver Requirements (Electronic Logging)

Featured Speakers: Rick Holden + Jim Durfee, Riverside Logistics

Presentation will include presentation on phases of international transportation. Discussion about recent legislation requiring truckers to replace current paper logbooks with electronic logging devices (ELD) and its impact on freight rates, delivery times, and driver hours of service.  There will be time for questions following the presentation.

Details:  Wednesday, January 24, 2018

11:45am – 12:00pm:   Registration & networking

12:00pm – 1:30pm:     Luncheon meeting and program

Venue for this Luncheon Meeting: Omni Hotel, 100 S. 12th Street, Richmond, VA

Cost:   Early registration [by January 18, 2018]:

$25 for VAIBC members

$35 for non-members

Registration after January 18th:  $35 members, $45 non-members

Register online:

About the speakers:

Jim Durfee – Vice President Business Transformation, Riverside Logistics – Jim is tasked with driving the strategic planning and infrastructure improvements necessary to help Riverside achieve its long term growth targets.  Jim has 33 years of Logistics experience across Manufacturing, Retail and 3PL settings. Most recently running the centralized global logistics operations at Meadwestvaco Corporation. This operation controlled over 400 million in logistics spend and handled shipments across 6 continents.  Mr. Durfee has worked on a variety of TMS platforms using both in-sourced and out-sourced logistics resources. He taught Logistics as an adjunct Professor at the University of Richmond for a number of years and is a licensed ICC Practitioner, a Licensed U.S. Customs Broker, a certified Six Sigma Black Belt, a TIA Certified Transportation Broker, and a Certified Member of AST&L (now APICS). He is also a former President of the Central Virginia CSCMP roundtable and holds a BS in Business Logistics from Penn State and a MBA in Management from Loyola University.

Rick Holden – Vice President of Business Development and Corporate officer for Riverside Logistics. Having joined Riverside in 1998 he has over 22 years of diverse, multi-disciplinary, and multi-industry experience in areas of supply chain management, 3PL Sales, logistics, transportation, warehousing, and contracts management and negotiations in industries including medical surgical supply, pharmaceutical, food, manufacturing, chemical and controlled substances, and various consumer products. Rick Holden is currently responsible for all business development and consultative sales activities for Riverside Logistics. Having started the warehousing operations and previously managing the transportation functions at Riverside, he has worked in almost all of the operational facets of the company.

Mr. Holden holds a BS in Operations Management from Virginia Commonwealth University, with advanced graduate studies in Logistics Management at University of Richmond. He is also certified in ISO 2000 procedures, and is a past president of the Council of Logistics Management, Central Virginia Roundtable (now the Council of Supply Chain Management Professionals)

Does Your Third Party Logistics (3pl) M.O.S.?

Ask them. If they don’t measure their supply chain effectiveness, they should. It shows you how well they manage their business and more importantly, how well they manage your supply chain.

The definition of  MOS is:

A Management Operating System (often abbreviated “MOS”) refers to the system of controls, communication and activity used to achieve organizational goals and objectives.

It has three main components:

1. COMMUNICATION PLAN – This plan represents how the system reports out and communicates results to key stakeholders.

2. KEY ACTIVITIES – This includes what they are, their timelines and the outputs expected.

3. CONTROLS –  The KPI’s/Metrics, current measurements and how progress is addressed.

The MOS provides overall governance with upward reporting to management in order to show progress towards the company’s strategic goals.

The Management Operations System allows a company, and especially a 3PL to create, measure, manage and communicate key operational metrics in support of their strategic plan. The MOS is the “how we get there” mechanism. It makes you “keep your eye on the prize”. The MOS is a crucial tool for achieving the strategic goals of the company. Since the Strategic Plan provides the overall roadmap for business direction and development, if a company doesn’t have a strategic plan, then how do you know if you are getting the best value in your supply chain.

So, now that we know what an MOS is, and how it supports the Strategic Plan….Does your 3PL MOS?